Privacy Policy for Reignite Performance

1. Introduction

Reignite Performance ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reigniteperformance.com and use our SaaS application ("Service").

2. Information We Collect

We do not collect personal information prior to sign-up. We have intentionally designed the site to prevent cookie information sharing.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when registering for our Service, such as:

• Name
• Email address
• Phone number
• Organization details
• Software source code
• Trace and memory dump files

2.2 Performance Data

We collect website performance data to help diagnose and resolve performance issues. This may include:

• Page load times
• Server response times
• Browser and device information
• User interactions with the website
• Computer hardware statistics
• Computer software statistics
• Code run-time statistics

3. How We Collect Information

We collect information through various methods, including:

• Forms: When you fill out registration or contact forms on our website.
• Cookies: We have intentionally designed this website to not> use cookies.
• Local Storage: We do retain some information stored within browser local storage. We utilize this information to correlated it to which videos you have watched and for how long.
• Third-Party Services: We may integrate with third-party services to collect, store and process data.

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service.
• To understand user educational level.
• To improve website performance and user experience.
• To communicate with you regarding your account or our Service.
• To provide customer support and respond to inquiries.
• To send you updates, promotions, and marketing materials (you can opt-out at any time).

5. Sharing Your Information

We will not share you contact information or other information for profit.

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf (e.g., email, analytics, hosting).
• To comply with legal obligations or to protect our rights.
• In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to the processing of your personal information.

To exercise these rights, please contact us at .

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

9. Data Breach Response

In the event of a data breach, we will notify affected users and the appropriate authorities in accordance with applicable laws.

10. Compliance with Laws

We comply with the applicable data protection laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) for users in the European Union.
• California Consumer Privacy Act (CCPA) for users in California, USA.

11. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.